The Midcounties Co-operative go live with new member investment portal

Mutual Vision are delighted that The Midcounties Co-operative have selected MV as a technology partner and are now live with their new Member Investment Portal, a digital technology solution developed by MV. 

This solution is a major step forward in how members can access and manage their investments online, reinforcing the Society’s commitment to fairness, transparency, and creating lasting positive impact.

The platform offers a secure, user-friendly and convenient experience for members to view and manage their investments online for the first time. Previously, investments were managed manually via bank transfers or forms submitted by post or email. 

The Member Investment Portal is a digital transformation journey for the Midcounties Co-operative which not only makes it easier for members but also allows for a more efficient internal process.

Members can invest through a standard share account, opened automatically upon joining the Society, or choose fixed-term investments.

As a co-operative, The Midcounties reinvests members’ funds to drive long-term community benefit, from building new trading sites and expanding services to improving energy efficiency and reducing carbon emissions.

Last year, the Society achieved its highest-ever level of member equity, with the new Member Investment Platform helping to reach even more members.

Jacob Isherwood, Chief Information Officer at The Midcounties Co-operative, said: “As a Co-operative we look after member’s money to help invest in the Society and doing good for their communities. We wanted to choose a savings platform that would ensure we keep their money secure while improving how we manage and monitor their investments.

“Mutual Vision have been a fantastic partner for us as not only did their technology support our requirements well, but they’ve also adapted to support the additional needs of a co-operative. It’s also a bonus that their support of many existing mutual customers aligns with our values.

“We’ve worked collaboratively with the team at Mutual Vision to get the system live and hope our members enjoy the ability to see their investments and how they’re performing online.”

Tim Bowen, CEO of Mutual Vision said: “Mutual Vision (MV) are delighted that The Midcounties Co-operative (TMC) have gone live with MV’s Core and Online Banking platform. We fully replaced TMC’s existing core banking system and delivered a new online banking solution. Prior to going live, TMC processed customers by phone, post, or cheque.

In an industry where successful core system migrations remain notably uncommon, Mutual Vision's completion of a comprehensive digital transformation—including full data migration within just 13 months stands out as a rare and significant achievement, underscoring our dedication to meeting member needs.

MV’s approach is fast, flexible, and above all practical. It also gives TMC access to future innovation in the form of MV’s new solutions such as MV Engage.”

The Member Investment Portal is available exclusively to The Midcounties Co-operative members and reflects the Society’s continued commitment to digital innovation that enables ethical finance, strengthens community ownership, and helps build a fairer future for all.